Frequently Asked Questions
 
Welcome to Tomorrow's Nostalgia. Below are some of the most frequently asked questions we receive. Hopefully you will be able to find the answer to your question here without having to e-mail us. Also, be sure to read our Ordering Terms.

Security I want to order from you but I'm worried about sending my credit card number online; is there any other way I can order?

Our site uses a secure server for credit card orders.

Shipping How much will it cost to ship an item to me?

Shipping charges are determined by the weight and dimensions of your parcel, the destination, and the carrier used. (It costs more to send to Asia than to Texas). We need to know this information before we can calculate your shipping charge.

Shipping Does the $20 minimum include the price of shipping and handling?

Yes, the $20 minimum includes the price of shipping and handling.

Shipping I am living overseas in the military. I have a U.S. address but it is similar to a post office box. Can you ship my order using First Class Mail (UPS won't ship to P.O. boxes)?

Yes, just print your address on the order form and it will automatically go by U.S. Mail.

Shipping Can you ship my order to my P.O. box using First Class Mail (UPS won't ship to P.O. boxes)?

We will ship to you P.O. box, but since First Class Mail is not traceable, we will not be responsible if the items do not arrive or arrive damaged.

E-Mail Why do you need my e-mail address?

The reason we ask for customer e-mail addresses is so that we can contact you in the event of a problem with your order. Sometimes a credit card number is rejected, or incorrect, or the expiration date is wrong, or an item is out of stock, or for some other reason we need to get a hold of the customer.

E-Mail Will you send me an e-mail confirmation of my order?

All customer orders go directly to our secure server, which notifies us that an order has arrived and we pick it up from there. At the time the customer sends the order, he should receive (or be transferred to an) order confirmation (page). This is more efficient than sending out individual replies manually (the alternative would mean slower order processing). However, PayPal may also send you a confirmation.

Browser I get constant "Javascript Error" messages whenever I load up your site!

If you are receiving javascript errors you may be using an outdated browser version. We recommend Netscape 4.78, Internet Explorer 6.0, Firefox 1.03, or Opera 8.x

Availability Do you till have this item...?

All of our pages are updated daily for changes in price and availability. Credit card orders are filled in the order in which they are received (first come first served).

It is possible that we might sell out of something in between 24 hour website updates, but with so many items available, most customers are usually not affected by this.

 
 
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